Top 5 Business Case Study Examples for Students

It is important for every business student to learn from case study examples and solutions so that they can beware of common mistakes and triumphs of other businesses.

It is true that every business or startup idea is different and unique in its own way,

but at the same time, you must know that there are certain lessons that would apply to every kind of business,

which is why it is important for a student to know about them. 

Some of the most important case study examples for students can be for workplace productivity, employee performance, employee retention, advertisements, supply chain, and much more.

EssayWisdom.com is one of the top-rated homework writing websites servicing students around the globe.

Experts at essay wisdom have written hundreds of case study solutions for students of all ages.

From many case study examples, we have handpicked the five most classical ones for your knowledge. Let us discuss them one by one. 

Important Case Study Examples for Business Students 

All of these case study drafts have originally been written by the expert writers of Essay Wisdom.

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MALDEN MILLS

Students should read this case study solution as this teaches them whether considering philanthropic and kind actions would pay off in the long run or would be disastrous for your business.

Malden Mills’ factory burned down in December of 1995, around ten days before Christmas.

This left employees in a situation of uncertainty as they thought they would lose their jobs until the factory was rebuilt. 

The CEO of Maiden Mills at that time was Aaron Feuerstein, who decided to retain all employees at full salaries for three months.

Additionally, he offered benefits to every employee of the factory for six months.

This action cost the business more than $25 Million, because of which the company has been to bankruptcy courts three times after it restored its operations. 

But on the brighter side, after the factory was rebuilt, all employees were called back, and the production of the factory increased from 130k to 200k yards per week.

Other than this, the productivity of the factory increased by more than 40%, with a promising 95% customer retention.

As a business student, you should decide whether being philanthropic is a good move in situations of loss or accident!

TYLENOL’S 1982 SCANDAL 

In October of 1982, Johnson & Johnson faced a big crisis that involved seven deaths in Chicago.

These deaths were caused by taking poisoned Tylenol, which was a big product of the company as it had more than 37% of the total market share.

J&J or Tylenol was not directly responsible for these seven deaths, as the capsules were laced with cyanide when they reached the shelves. 

The suspect who laced the capsules still remains to be unknown, but because of this act,

Tylenol lost its share and dropped to 7% across the country despite the fact that this scandal was only contained in a specific area of Chicago.

Johnson & Johnson had to pull out every capsule from the shelves to retain the credibility of the company.

As a result, it lost more than $100 million dollars, but the company saved its reputation by taking responsibility.

Later on, Tylenol was introduced again in the market with new packaging, presentation, and discounted deals.

The medical community accepted the new product across the states.

This case study shows us how a brand can survive ugly scandals by taking quick actions and building effective public relations.

HANGERS VS. P&G

Hangers cleaners, a small dry cleaning service in the US, faced a serious crisis when P&G, a big player in the cleaning industry, entered the market and became their direct competition.

P&G distinguished itself as the first eco-friendly cleaner in town because of which it drove most of Hanger’s customers away.

Hangers didn’t try beating P&G with low pricing or outspending on advertisements to promote its services; rather,

it cashed its offbeat image and focused on good customer service to pull out from this crisis. Hangers made its services different by providing a van delivery service, wearing funky T-shirts, and smart social networking.

Hangers also started connecting with the local community and partnered with local businesses to arrange charities for poor people.

As a result, the company built a strong culture of customer service which was appreciated by the local community.

Ever since then, Hangers has experienced constant growth, whereas other competitors have faced constant declines in their revenue.

This case study example shows students how your customer relationship and services can help you beat big guys!

DEALING WITH LATE PAYMENTS 

When you are running a service business, you have to tackle different problems, and the biggest one is receiving late payments from clients.

Now dealing with this problem determines whether you are good at people skills and managing your business. This case study shows how you can deal with late payments!

Amber, a web developer providing development services in the US who often received late payments, was contacted by her client, who wanted to check on the progress of projects.

Amber replied to her clients that she was not comfortable working with them on further projects as she had been waiting on her previous payments for more than one month. 

This response got the attention of the client, and when they cross-checked the payments, they found out that the payments were not going to the right address.

This issue was resolved quickly by the client, which showed their positive behaviour.

However, the client critiqued Amber for not informing him of the late payment beforehand. 

This shows that in businesses, a communication gap can result in serious losses.

Communication can help resolve serious issues before they get to a difficult point.

GOOD EMPLOYEES ARE NOT SO GOOD ANYMORE

 This case study shows that ugly situations between an employee and the management can be avoided with frequent meetings and good communication.

It happens quite often when a good employee gets a promotion and all of a sudden the management doesn’t find them suitable anymore. 

Della, a cleaner in a cat shelter after years of hard work, got promoted to the position of assistant manager and later on to Manager.

When promoted to Manager, she started arriving late to the shelter house, taking unannounced leaves, and learning applications to sit-in for some weeks.

The general council or management body of the shelter decided not to confront her and hired an assistant manager to fill in to compensate for her offences.

As a result of this, Della kept consistent with her shortcomings and was eventually fired. 

Had the management confronted her, she would have known about her offences and would probably clean them.

But because the management didn’t identify the problems and hired a new manager, she kept on being offensive and lost her job.

This situation could’ve been avoided with frequent meetings between Della and her bosses.

End Words

Our team of academic writers and tutors is always putting effort into helping students across the globe learn difficult business concepts.

Our goal is to help young students be aware of common problems/crises they can face when managing a business.

Our case studies are intended to help students learn classical lessons from the failures or success stories of other brands.